Organization: Trend Nova World Pvt Ltd
Location: Flexible (remote-friendly, able to work across time zones)
Application Deadline: 21 September 2025 (Rolling & Urgent — position may be filled before the deadline)

Trend Nova World is seeking a strategic and tech-savvy Manager – HR Operations & Systems to standardize HR processes, implement cutting-edge HR technology, and drive operational efficiency across our global service lines. This commission-based role offers a unique opportunity to enhance scalability, optimize workflows, and contribute to Trend Nova World’s mission of delivering impactful solutions across 193 UN member states.

Company Overview
Trend Nova World Pvt Ltd is a diversified solutions powerhouse, integrating expertise across HR, logistics, real estate, education consulting, and fashion innovation. We bridge strategy with execution—from talent optimization and supply chain management to smart property investments and student placement—delivering end-to-end excellence under one roof. As an equal opportunity provider, we operate in all 193 UN member states, forging partnerships with governments, INGOs, and corporates to drive scalable impact.

Job Summary
Reporting to the Head of Global HR & Talent Partnerships, the Manager – HR Operations & Systems standardizes HR processes, implements HR technology, and ensures operational efficiency across service lines. This role enables scalability through consistent, tech-enabled workflows and directly supports revenue growth by optimizing HR service delivery.

Key Responsibilities
Process Optimization

Design and implement standardized operating procedures (SOPs) for HR delivery, ensuring consistency across recruitment, payroll, and compliance functions.
Identify operational gaps through process audits and implement improvements, targeting a 20% reduction in process time annually.
Streamline workflows to enhance service delivery, achieving 90%+ adherence to SLAs for internal and client-facing HR operations.
Develop scalable process frameworks to support Trend Nova World’s growth across 193 markets.

HR Technology Management

Oversee the implementation and maintenance of HR information systems (HRIS), applicant tracking systems (ATS), and payroll platforms (e.g., Workday, BambooHR).
Drive adoption of HR technology, achieving 90%+ system adoption among HR teams and clients within 12 months.
Train HR teams and clients on system usage, ensuring seamless integration and 99% system uptime for all tech-enabled processes.
Collaborate with IT and vendor partners to customize and upgrade HR systems to meet evolving business needs.

Reporting & Analytics

Develop HR dashboards to monitor key performance indicators (KPIs), such as process efficiency, system adoption, and service delivery metrics.
Provide actionable operational reports to the Head of Global HR & Talent Partnerships and clients, highlighting performance trends and improvement opportunities.
Leverage data analytics to identify cost-saving opportunities, targeting 15% cost reductions through process automation and optimization.
Ensure accurate and timely reporting for audits, client reviews, and strategic decision-making.

Innovation & Scalability

Lead the adoption of innovative HR tech solutions, such as AI-driven analytics or blockchain-based HR records, to enhance service delivery.
Pilot at least one new HR tech initiative annually, aiming for 30% adoption across HR service lines within 18 months.
Collaborate with other HR managers (e.g., Client Partnerships & Staffing Delivery, Global Talent Acquisition) to integrate tech-enabled processes with broader HR services.

Collaboration & Support

Support the Head of Global HR & Talent Partnerships in securing $500K–$2M HR service contracts by showcasing operational efficiency and tech capabilities.
Provide operational support for client projects, ensuring seamless integration of HR systems with client requirements.
Undertake additional duties as assigned by the Head of Global HR & Talent Partnerships to support organizational growth.

Qualifications

Experience: 5+ years in HR operations, HR systems management, or process optimization, with a proven track record of implementing HR technology and improving workflows.
Skills: Strong technical and process improvement skills; proficiency in HRIS, ATS, and analytics tools (e.g., Tableau, Power BI); ability to work across diverse cultural and time zone contexts.
Education: Bachelor’s degree in Human Resources, Business, Information Technology, or a related field; certifications in HR technology (e.g., Workday Pro, PHR) or process improvement (e.g., Six Sigma) are a plus.
Attributes: Detail-oriented, innovative, and adaptable with a strong ability to manage complex systems and drive operational excellence.

Commission Structure

Compensation Model: Commission-only earnings based on operational support contracts or cost savings achieved through process optimization and system implementation.
Performance Incentives: Bonuses or performance shares awarded upon meeting or exceeding KPIs, such as 90%+ system adoption, 20%+ process time reduction, and 99% system uptime.
KPIs: Achieve 90%+ system adoption, 20%+ process time reduction, and 99% system uptime annually.

Work Environment

Location: Flexible, remote-friendly, with the ability to work across multiple time zones to accommodate global clients and teams.
Travel: Occasional international travel for client meetings, system implementations, or strategic engagements.
Work Style: Hybrid, fostering a flexible and collaborative culture with access to digital collaboration tools (e.g., Microsoft Teams, Slack).

Reporting Structure

Reports to the Head of Global HR & Talent Partnerships.
Collaborates with managers in Client Partnerships & Staffing Delivery, Global Talent Acquisition, Payroll & Compliance, and Training, Development & Global Mobility.

Why Join Trend Nova World?
Join a forward-thinking consulting firm dedicated to scalable, innovative solutions across 193 UN member states. As Manager – HR Operations & Systems, you will play a pivotal role in driving operational excellence, implementing cutting-edge HR technology, and enabling scalable growth, with a performance-driven commission model that rewards your success.

📄 How to Apply
Send your CV and a Motivation Cover Letter to: hr@trendnovaworld.com

⚠ Important: Applications will be reviewed on a rolling basis, and suitable candidates will be hired immediately.