Organization: Trend Nova World Pvt Ltd
Location: Flexible (with potential international travel)
Application Deadline: 21 September 2025 (Rolling & Urgent — position may be filled before the deadline)
Trend Nova World is seeking a detail-oriented and strategic Manager – Scholarship & Visa Operations to lead scholarship facilitation and visa processing operations, ensuring seamless support for students pursuing global education opportunities. This commission-based role offers a unique opportunity to streamline critical services and contribute to Trend Nova World’s mission of transforming access to education across 193 UN member states.
Company Overview
Trend Nova World Pvt Ltd is a global solutions provider delivering scalable, end-to-end implementation across HR, logistics, education, real estate, technology, and fashion. With operations spanning multiple continents, we focus on building innovative, sustainable, and impactful solutions. Our Education Division is dedicated to transforming access to higher education opportunities, student support services, and international academic pathways.
Job Summary
Reporting to the Head of Education Division, the Manager – Scholarship & Visa Operations manages scholarship applications, matching, and disbursement processes, as well as student visa processing operations. This role ensures compliance with international regulations and delivers efficient, high-quality support to students, driving client satisfaction and divisional growth.
Key Responsibilities
Scholarship Operations
- Oversee the end-to-end scholarship process, including application collection, eligibility screening, matching, and disbursement, ensuring a 95% success rate for qualified applicants.
- Develop and maintain relationships with scholarship boards, funding agencies, and academic institutions to expand funding opportunities for students.
- Streamline scholarship application processes using digital tools, reducing processing time by 15% annually.
- Monitor scholarship program outcomes, ensuring alignment with funding partner expectations and organizational goals.
Visa Processing Operations
- Lead student visa processing operations, managing applications, documentation, and compliance with country-specific immigration requirements.
- Ensure 100% compliance with international visa regulations, achieving zero application rejections due to procedural errors.
- Partner with embassies, consulates, and visa agencies to facilitate smooth processing and resolve complex cases.
- Implement scalable visa processing workflows, targeting a 90% on-time visa approval rate for students.
Compliance & Quality Assurance
- Monitor and ensure adherence to international education regulations, immigration laws, and funding agency requirements across all operational markets.
- Conduct regular audits of scholarship and visa processes to maintain accuracy, transparency, and audit readiness.
- Maintain comprehensive documentation for all scholarship and visa activities, supporting client tenders and compliance reviews.
- Provide training to team members on regulatory updates and best practices to ensure consistent service quality.
Client & Business Growth
- Collaborate with the Student Counseling & Advisory Services team to integrate scholarship and visa support into comprehensive student guidance packages.
- Work with the University & Partnership Relations team to align scholarship and visa services with academic program offerings.
- Support the Head of Education Division in pitching scholarship and visa services to secure $500K–$2M in education contracts annually.
- Identify opportunities to upsell premium scholarship and visa services, contributing to 10–15% additional revenue through bundled offerings.
Process Improvement & Innovation
- Leverage technology, such as automated visa tracking systems and scholarship management platforms, to enhance operational efficiency, targeting 30% adoption within 12 months.
- Analyze performance data to identify bottlenecks and implement improvements, reducing visa processing times by 10% annually.
- Deliver quarterly performance reports on scholarship and visa KPIs, including application success rates, compliance metrics, and revenue contributions.
- Undertake additional duties as assigned by the Head of Education Division to support divisional growth and objectives.
Qualifications
- Experience: 5+ years in visa operations, scholarship management, or international education services, with a proven track record of managing complex processes.
- Skills: Strong understanding of immigration regulations and academic funding systems; excellent organizational and communication skills; proficiency in visa and scholarship management tools; ability to work across diverse cultural and time zone contexts.
- Education: Bachelor’s or Master’s degree in International Relations, Law, Education, or a related field; certifications in immigration or education consultancy are a plus.
- Attributes: Detail-oriented, proactive, and adaptable with a strong ability to manage regulatory complexities and deliver client-focused solutions.
Commission Structure
- Compensation Model: Performance-driven commission model with competitive base compensation, plus incentives tied to scholarship and visa processing success, client satisfaction, and divisional revenue growth.
- Performance Incentives: Bonuses or performance shares awarded upon meeting or exceeding KPIs, such as 95% scholarship application success rate, 100% visa compliance, and 10–15% upsell revenue.
- KPIs: Achieve 95% scholarship application success rate, 100% visa compliance, 90% on-time visa approvals, and contribute to 10–15% upsell revenue annually.
Work Environment
- Location: Flexible, with the ability to work across multiple time zones to accommodate global students and partners; potential for international travel.
- Travel: Occasional international travel for meetings with embassies, funding agencies, or educational institutions.
- Work Style: Hybrid, fostering a flexible, multicultural, and collaborative culture with access to digital collaboration tools (e.g., Microsoft Teams, Slack).
Reporting Structure
- Reports to the Head of Education Division.
- Collaborates with managers in University & Partnership Relations, Student Counseling & Advisory Services, and Education Technology & Data.
Why Join Trend Nova World?
Join a forward-thinking global company dedicated to innovation and access in education. As Manager – Scholarship & Visa Operations, you will empower students to access global education opportunities, streamline critical processes, and drive client satisfaction, with a performance-driven commission model that rewards your success.
📄 How to Apply
Send your CV and a Motivation Cover Letter to: hr@trendnovaworld.com
⚠ Important: Applications will be reviewed on a rolling basis, and suitable candidates will be hired immediately.
